Since witnessing all the amazing things ChatGPT, an artificial intelligence (AI) chatbot, can do that too in a fraction of the time humans may take to perform these tasks, people are worried about AI replacing them. The worry is not that AI may replace humans in some riskier jobs or jobs with only mechanical skills, but replacing them across the job market, each and every job, including doctors, lawyers, judges, writers, actors, and so on. The fear is not completely irrational, the phenomenal capability of the AI to process tremendous amounts of data and learn from it is unmatched by anything humans have witnessed so far.
AI is a formidable challenge for humans, something none of our predecessors faced before. Everyone is worried that AI may replace them everywhere, at their job and in their relationships. However, I feel that this worry or fear is not because the AI is better than humans in every aspect, but because humans are behaving like an AI in many aspects. Our writings, emotions, and responses are getting so standardized and predictable that it is possible for AI to guess accurately what will be our next action or next sentence. We are consuming data and that data is dictating our actions. There is no uniqueness, humans are behaving like herds. Anyone can guess our preferences based on information about just a few categories like our religion, political affiliation, income, and education. We are getting so predictable, as an individual as well as as a group.
How did we reach here? The question sounds simple but the answer is very complex. Our families, society, culture, education systems, and technology, all are responsible for this. For example, we are told to write in a certain way because that's the correct way according to some experts; we are told to dress in a certain way because that's the proper way to dress; and we are told what is proper and improper based on standards decided by majority. This homogenizes our society and makes most things associated with us predictable, and we cannot beat AI in anything that is predictable based on the available data.
Data availability is the key to AI's success, however, just data is not enough, the data needs to be accurate and big enough to make predictions accurate, and we are providing enough of that. There has been unprecedented data collection about human behavior in the last decade or so. Our patterns of behavior have never been exposed so clearly that AI can predict our shopping, food, clothing, and even friend choices. As a Democrat, we hardly interact with Republican websites or read pro-Republican articles, the same is true for Republicans. One group never bothers to know about the other group's viewpoints. Our silo chambers provide us with comfort and needed validation to feed our ego that we are the only righteous ones. These chambers are so insulated and biased that we view human tragedies also through the partisan prism. Even any mediocre or narcist politician can fool such people, forget about intelligent AI. Humans have lost their human touch. We are no more individuals with different identities but herds of people who think alike and behave alike. This is why AI scares us, it can replace each one of us as there is nothing special to us, we are replaceable just like a part of an assembly line.
So, to fight the potential takeover by AI, we need to be unique as individuals, not by qualifications or by appearance, but by our performance. We need to bring the human touch that AI can never bring. We need to bring our own emotions and experiences that are unique to us and are not part of any data. We are not just workers but human workers. We must not forget this. We need to demand workplace changes that encourage diversity and inclusion, without diversity, humans don't stand a chance to win this battle. I don't know how many out there appreciate diversity and encourage it, but I hope most of us want humans to win this battle, if this is the case, then buckle up and work towards diversity. Diversity of emotions, diversity of views, and diversity of cultures. Human touch doesn't automatically come to anything done by humans, if humans behave mechanically and do things without any emotions and passion, the AI will definitely do a better job, as it is not only devoid of any emotion and passion it is also more accurate than any human to do such mechanical tasks. The human touch comes when we allow humans working on that project to add flavors of their own perspective. Somehow, this has been discouraged so far at every workplace. Our workplaces have become devoid of any fun and genuine emotions. People put on an act like a puppet show when they are at work, this needs to change. We need to focus on the human touch or perish. This is not a suggestion but a warning. Ignore it at your own risk. And yes, this post has not been generated by any help from any AI.
Thank you for reading and please share your views on this topic.
© Vinay Thakur, All rights reserved, Vinay can be reached at thevinay2022@gmail.com
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